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Customer survey

Help us improve everyday services in Germany

We're conducting a study to better understand how people in Germany find help for everyday tasks. It's just 10 questions and we do not ask for your name or email address. Thank you for your support!

1 How old are you?
2 Which city do you currently live in?
3 Which of the following services have you ever needed?

Select all that apply

4 How did you usually find someone?
5 What was your biggest challenge?
6 For which of the following services could you imagine needing help in the future?

Select all that apply

7 How likely are you to use a platform where verified local people (students, freelancers and professionals) offer everyday services?
What holds you back from using such a platform?

Select up to 2

Under what conditions could you imagine using such a platform after all?

Select all that apply

8 What would be most important to you?

Select up to 3

9 Which providers would you trust?

Select all that apply

10 If you could improve one thing about finding local services, what would it be?

Optional

No name or email requested · Just 10 questions